Message confirmation is a functionality in RAYVN that allows you to get an overview of who has received a message and confirmed that hey have read and understood it.
When sending a message from RAYVN via the paper airplane, you can add this extra step of you want to track who has confirmed the message or not.
To use this functionality, click on the paper airplane from an active log.
When you've written the message that is to be sent out, select the delivery options for the message. You can choose to either just select SMS or e-mail, or both.
When you've selected the delivery options you want, you'll notice that there is an option at the bottom of the page. Here you can turn on message confirmation tracking on the message that you are about to send. Click this switch to turn on the message confirmation tracker.
When you turn on the message confirmation tracker, the message will have an extra message attached which asks the recipients to click on a link to confirm that they have read and understood the information in the message.
When the recipients receive the message, the message will contain a link.
They can click on it to confirm that they have read and understood the message.
As the recipients click the link to confirm, the log entry in RAYVN that tracks the message will measure how many has confirmed the message or not.
You can see the status of the message by looking at the log entry:
If you want more specific information regarding who has confirmed the message or not, you can select "Details" to open the log entry and get more information regarding the confirmation status of each recipient.
